2HOT 2PAY · App

TERMS AND CONDITIONS FOR USING 2HOT 2PAY

Last updated 16 September 2026

These Terms cover your account and use of 2HOT 2PAY. Each Deal explains the benefit and whether you are expected to publish content. We use the word creator without reference to gender; these Terms apply to everyone who creates an account.

1 Scope and platform

These Terms govern the user relationship between 2H2P UG (haftungsbeschränkt), Marienstraße 10, 40212 Düsseldorf, Germany, represented by managing director Michael Huss ("2HOT 2PAY"), and users of the 2HOT 2PAY platform ("Creators"). The platform may be used as a web app or through a mobile app made available by us. Contact: info@2hot2pay.com.

2HOT 2PAY connects adult Creators with restaurants, clubs, event organisers, businesses, online shops and other commercial providers (referred to as "Partners"). Partners may offer vouchers, invitations, guest-list places, products, services and other benefits through the platform (each a "Deal"). A Creator does not generally need to operate a business or work on a self-employed basis to register.

2HOT 2PAY provides the technical and organisational platform. Each Deal identifies the provider of the benefit. Unless 2HOT 2PAY is named as that provider, the relationship for the benefit is between the Creator and the Partner. Registration alone does not guarantee approval or access to a particular offer; statutory rights remain unaffected.

2 Registration and account

Use requires a personal account and a minimum age of 18. Submitting registration is an application to join; acceptance occurs when approval is communicated. Information must be accurate and current. Keep credentials secure; only one account is allowed per person and it cannot be transferred. Registration alone does not order a paid subscription. Any paid additional service offered requires a separate order clearly identified as chargeable beforehand.

Your social media profile may be private. Where a direct Instagram connection is not technically available, manual verification may be needed. Any evidence required is explained during registration or before you select the relevant Deal. The Privacy Notice explains how information is handled; acknowledging it is not blanket consent to processing.

Approval requires a confirmed mobile number. Confirmation uses a one-time code that 2HOT 2PAY sends to the number you provided via WhatsApp. If WhatsApp is not available to you, confirmation is possible another way through support. As part of the individual review, 2HOT 2PAY may also send a six-digit confirmation code as a direct message to the Instagram account you provided, which you then enter in the app. Both steps serve only to check that the number and the profile belong to the account.

3 Approval and availability

2HOT 2PAY reviews profiles before approval. The review considers the participation requirements communicated before the application, the authenticity and plausibility of the profile, supported regions and capacity. Individual review remains possible. This approval process does not limit statutory protection against discrimination. You can ask for a decision to be reviewed by contacting info@2hot2pay.com.

Approval decisions follow objective criteria, in particular the minimum age, a genuine and publicly accessible social media profile, the city you selected and available capacity. There is no entitlement to approval or to any particular Deal. Individual Deals and campaigns may be limited to certain cities, periods, categories or audiences; such a limitation is not an assessment of any individual. Statutory protection against discrimination is unaffected.

Available Deals may depend on region, dates, capacity, profile categories, level and previous redemptions. A non-binding listing does not reserve a benefit. An existing confirmed commitment is not affected; statutory rules on mistakes and failures to perform continue to apply. An agreed content collaboration may also take account of suitability for the particular format, subject and intended audience.

4 Deal information and binding commitments

Before activation, booking or redemption, the Deal description identifies the provider, benefit, validity, location, reservation requirements, companions, exclusions and any additional costs. Any expected social media activity, deadline and content rights are also shown before that decision. Additional services not expressly agreed are voluntary.

Each Deal states clearly, before activation, when the commitment becomes binding. A confirmed reservation or guest-list booking is binding on confirmation; a later check-in records its use. For a voucher expressly offered without a reservation, redemption becomes binding when confirmed at the venue. A request or provisional entry must be identified as such. Once a commitment is binding, the applicable conditions may not be changed unilaterally to the Creator's disadvantage.

5 Vouchers check-in and guest lists

Redemption uses the available scan, confirmation or check-in function. Deals must be used personally and on the displayed conditions. At an ordinary check-in, the Partner sees your first name, profile photograph, Instagram handle and follower count, together with information about the particular Deal and its redemption status. Your surname, email address, phone number, date of birth, level and activity with other Partners are not part of this standard view.

Special events, guest lists or personalised tickets may also require your full name, email address or phone number. Before registration, the specific information, recipient and purpose are identified. These details may be needed for ticket delivery or admission, but do not automatically authorise Partner marketing. An organiser may apply admission and house rules communicated in advance; a confirmed place cannot be withdrawn solely under a general capacity reservation. Statutory safety and admission requirements remain unaffected.

6 Cancellations no-shows and failed redemption

If you cannot attend a reserved booking, please cancel as early as possible using the available function or support. 2HOT 2PAY will not impose a sanction for an isolated cancellation or an absence outside your control, such as illness or a technical failure. Repeated no-shows for which you are responsible, without timely cancellation, may limit access to future reservations after individual review. You will first have an opportunity to explain. These Terms do not impose a no-show charge or contractual penalty; statutory claims remain unaffected.

You can report a refused valid redemption or a technical failure. A disputed event will not be treated as a breach without review. 2HOT 2PAY checks the platform record using suitable information from both sides and corrects any mistaken debit. A Deal incorrectly marked as used despite not being supplied will be corrected. Statutory claims against the provider remain available.

After an event, 2HOT 2PAY may ask whether it took place as announced. Answering is voluntary, has no effect on your account and is not attributed to you personally towards the Partner. It is used to check whether announced events actually take place.

7 Content and advertising disclosure

A Deal may be offered without any obligation to publish content. If a story, post, reel, tag or other social media activity is expected, this will be stated clearly before activation. No posting obligation exists unless it is stated there.

You decide how to present your content and remain free to give an honest assessment. You do not have to make false statements or give an exclusively positive review. Agreed content must meet the requirements disclosed in advance and applicable advertising disclosure rules. A free benefit can also require advertising disclosure; a private profile or a small follower count does not automatically create an exemption.

8 Rights in content

You keep the rights in content you create. Joining 2HOT 2PAY does not transfer exploitation rights to the platform or a Partner. Any agreed use must identify its purpose, channels, duration and scope. Sharing through a function enabled on the original post remains possible within the rights granted by that service; it does not create a right to download and republish the post.

Paid advertising, advertising through your account, use on additional channels and material editing require a separate agreement. The same applies to AI training or artificial reproductions of your image or voice. Without that agreement, these uses are not permitted. You must respect third-party rights in your own posts. A content agreement does not override privacy or personality rights.

9 Points levels and referrals

Points are awarded for the activities identified in the app under the rules displayed at the time. They cannot be paid out or transferred. A level describes access to groups of offers and is separate from the points balance; it may be set or adjusted following a profile review. It does not guarantee particular future Deals.

New award rules apply to future activities. Correctly earned points and binding benefits will not be withdrawn solely because the programme changes. Technical errors or benefits demonstrably obtained through misuse may be corrected after review. You will receive an explanation and can request a further review. Later level changes do not retrospectively cancel confirmed bookings.

In addition to the level derived from your profile details, 2HOT 2PAY may assign a further internal rating that unlocks additional Deals. It is based on an individual assessment, is documented with a reason and does not create an entitlement to any particular Deal. A booking already confirmed as binding is not affected by a later change to the rating. You can ask support to review the rating.

10 Fair use

Prohibited conduct includes multiple accounts, manipulated check-ins, identity deception, automated or abusive use, acquiring artificial followers in order to mislead, sharing vouchers or access credentials, and publishing unlawful content or content that infringes another person's rights. Technical safeguards must not be bypassed and harmful software must not be introduced.

11 Notices restrictions and suspension

For a minor or first-time breach, 2HOT 2PAY will generally begin by drawing attention to the issue. Functions may be restricted temporarily or an account may be suspended if breaches recur or this is necessary to protect the platform, Partners or other Creators. Immediate suspension remains possible in cases of fraud, identity deception, manipulated redemption, serious infringement or an urgent security risk.

You will receive an understandable explanation and may request a review by a person at info@2hot2pay.com. Particular details may be withheld only where disclosure is prohibited by law or would create a concrete risk to others or an ongoing misuse investigation. The explanation will be supplemented once that reason ends. Measures must be proportionate to the seriousness and consequences of the incident; unjustified restrictions will be lifted.

12 Availability and changes to the platform

2HOT 2PAY operates the platform with reasonable care but cannot promise uninterrupted access at all times. We aim to announce foreseeable material maintenance in advance. Development may be needed to address new security requirements, changes to technical interfaces or legal obligations. Changes must not introduce additional costs or arbitrarily remove promised services. We explain material changes in advance. Where section 327r of the German Civil Code applies, we provide the required notice on a durable medium, such as email, including the statutory rights available if use is adversely affected. Statutory remedies for defects, update obligations and termination rights remain unaffected.

13 Liability

2HOT 2PAY has unlimited liability for intent, gross negligence, injury to life, body or health and in any other case where liability cannot legally be limited. For a slightly negligent breach of an essential contractual duty, liability is limited to the foreseeable loss typical for the contract. Liability for other cases of slight negligence is excluded.

2HOT 2PAY is not responsible for the quality or safety of a Partner's benefit or for the Partner's content or conduct unless 2HOT 2PAY adopted it as its own or breached a duty of its own. Mandatory statutory claims remain unaffected.

14 Duration termination and account deletion

The user relationship continues for an indefinite period. You may end it at any time using the account function or by email. 2HOT 2PAY may end it on four weeks' notice in text form; either party may terminate for good cause. Existing rights under confirmed Deals do not expire merely because the account relationship ends. Where completion needs technical support, 2HOT 2PAY will provide a reasonable way to arrange it. A replacement benefit or waiver cannot be imposed on you unilaterally.

Closing your platform account does not automatically replace a cancellation that must be sent to the Partner. Please cancel outstanding reservations or discuss them with support; they do not prevent account deletion. The Privacy Notice explains deletion of personal information. Statutory consumer rights, including any applicable right of withdrawal, remain unaffected. A legally required withdrawal notice will be provided separately before the relevant contract is concluded.

15 Changes to these Terms

We will communicate proposed changes to these Terms and their intended effective date. Changes to existing contractual rights or duties require express agreement unless the law directly requires them. Silence, failure to object and continued use do not amount to consent. Without a valid change, the existing Terms continue to govern the user relationship; the termination rights in section 14 remain available.

16 Final provisions

German law applies. Consumers retain the mandatory protections of the country of their habitual residence. Statutory rules on jurisdiction apply; these Terms do not require consumers to bring claims exclusively in Düsseldorf. The contractual version is the German or English version provided and agreed when the contract is concluded. An agreement concluded in English is not restricted by a conflicting German translation.

If a provision is wholly or partly invalid, the remaining provisions continue to apply and the statutory rule takes its place.